Joshua Poffenberger

Joshua Poffenberger is an accomplished Customer Service Manager at IRadimed Corporation, focusing on enhancing customer experience and operational excellence in medical devices since June 2025. Previously, in a span of eight years at 2U, Joshua held various leadership roles, including Director of Central Support, where innovative strategies led to significant cost reductions and service improvements. With a strong background in team development and academic support services, Joshua has effectively implemented initiatives that enhance learner accessibility and performance. Earlier experience includes managing operations as a District Manager at DiPasqua Enterprises, complemented by educational credentials in web development and general studies from the University of Central Florida and Valencia College, respectively.