Mihaela Ioanițoaia

Customer Satisfaction Manager at iRaiser

Mihaela Ioanițoaia has been working in various roles since 2006. Mihaela began their career at COMPASS Training as a Trainer and Marketing Specialist, where they were responsible for customizing training and delivering "in-class" sessions for SMEs and multinational companies. In 2010, they moved to IREX - Biblionet as a Training Coordinator. From 2016 to 2020, they worked at HOSPICE Casa Sperantei as a Fundraising Coordinator, where they managed campaigns such as redirecting 2% of income tax, community events, peer-to-peer, automated withdrawal programs, individual donations, and corporate sponsorships. In 2020, they began working as a Freelance E-learning Developer, as well as a Customer Support Officer at iRaiser and a Co-Organizer of Aperos de la Mort at Happy End. Currently, they are also a Pedagogical Initiatives Coordinator at Salvați Copiii România and a Fundraising and Communication Manager at Asociatia "Exista viata dupa doliu".

Mihaela Ioanițoaia obtained a BA in Communication and Public Relations from the University of Bucharest in 2007. Mihaela then obtained a Certified Associate in Project Management (CAPM) from the Project Management Institute (PMI) in 2010. In 2013, they completed a Certified Trainer course from CNFPA and also attended courses on fundraising techniques and management of non-profit organisations. In 2021, they obtained a UX/UI Web Page, Digital/Multimedia and Information Resources Design certification from Wantsome. Additionally, Mihaela Ioanițoaia has a Certificate in Advanced English - CEFR Level C2 from Cambridge Assessment English obtained in 2020 and an Attestation TCF - Niveau C1 Test de connaisance du français from France Éducation international obtained in 2022.

Location

Angers, France

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iRaiser

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iRaiser is a SaaS vendor for nonprofits. We work for NGOs, foundations, political parties, educational institutes, museums, cultural organizations, religious organizations and corporate foundations. We provide nonprofits with software tools that enable them to raise more money, more visibility and more awareness for their cause with less effort. iRaiser serves over 500 top organizations such as WWF, Red Cross, Doctors Without Borders, Unicef, UNWRA, the Salvation Army and the Louvre in 18 countries. Since 2012 iRaiser has helped organizations to raise 1 billion euros, making iRaiser the market leader for online fundraising in Europe. iRaiser has offices in France, Italy, Belgium, the Netherlands, Denmark, Finland, Norway and is expanding all over Europe.


Headquarters

Paris, France

Employees

11-50

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