Laura Rawlinson Assoc. Cipd

Head Of People Service Design And Delivery at Iress Ltd

Laura Rawlinson has a diverse work experience spanning over 14 years. Laura currently holds the position of Lead People Partner - Service Delivery & Design at Iress, where they are accountable for overseeing the successful delivery of operational people activities globally. Laura is responsible for improving and automating processes and policies to increase efficiency and customer satisfaction. Prior to this role, Laura held the position of Senior People Partner - Service Design at Iress, where they focused on enhancing employee experience by ensuring that people policies and processes align with the organization's design principles. Before joining Iress, Laura worked as a People Partner - Systems & Policy at an undisclosed company from January 2020 to March 2021. Laura has also served as a People Operations Lead and Acting HR Operations Team Leader at Iress from February 2016 to January 2020 and from August 2015 to January 2016, respectively. Laura began their career as an HR Administrator at CMS Cameron McKenna, where they gained experience in lateral recruitment and provided administrative support for various recruitment processes. Laura also worked as a Resourcer and Administrator at Lifetime, where their responsibilities included recruitment and general administration. Laura's earliest work experience was as a Student Representative at the University of Reading, where they represented the undergraduate student body and provided support to new and prospective students. Lastly, they worked as a Customer Service Advisor at AXA Life Insurance. Laura's extensive background in HR and their focus on improving employee experience make their a valuable asset for any organization.

Laura Rawlinson Assoc. CIPD obtained a Bachelor of Science (BSc) degree in Human and Physical Geography from the University of Reading in 2011. Laura then pursued the CIPD Intermediate Certificate in Human Resource Management from 2013 to 2015. Additionally, they have completed several CIPD Qualifications, specializing in Human Resource Management and Human Resources Management and Services.

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