Lucía Chonn

Lucía Chonn is a skilled Data Analyst currently employed at iRestify since January 2021, where responsibilities include preparing quality and insight reports as well as monitoring Customer Experience Index (CEI) and Key Performance Indicators (KPI). Prior experience includes a role as a Senior Peer Mentor at Humber College, which involved establishing relationships and delivering academic programming, and serving as General Manager at Jin Li E.I.R.L., focusing on operational efficiency and supplier negotiations. Additional experience encompasses positions as an Administrative Assistant, Customer Services Agent, Front Desk Agent, and Busser, showcasing a diverse background in customer service and operations. Lucía holds an Ontario Graduate Certificate in International Business from Humber College and a Bachelor's degree in Hospitality Administration/Management from Universidad San Ignacio de Loyola.