Fabrizio G. Salemi

Fabrizio G. Salemi is a seasoned professional with extensive experience in customer support and project management within the ICT sector. Currently serving as the Head of Customer Support Service at IRIDEOS S.p.A. since January 2019, Fabrizio leads a team dedicated to managing incidents, changes, and the lifecycle of ICT services for top clients. Prior to this role, Fabrizio held various key positions, including Head of Business Support Management at Infracom Italia SpA, where responsibilities encompassed supporting business processes and managing solution lifecycles, and Project Coordinator at Technital SpA, overseeing significant construction projects in Djibouti. Earlier career highlights include leadership roles at Ericsson and H3G Italy, focusing on network rollout and optimization across Italy. Fabrizio holds an MBA in General Management and an MSc in Electronic Engineering, along with ITIL/PRINCE2 certification and participation in the Ericsson Leadership Program.