IRIS Software Systems Ltd
Zhandra Gomez is a seasoned professional in customer success and event management, currently serving as a Customer Success Manager at IRIS Software Systems Ltd since June 2021. Previous experience includes a role as Senior Events & Process Manager at New Statesman Media Group, where Zhandra managed cross-functional projects across various teams. A background in venue sourcing as a Consultant at BCD Meetings & Events involved negotiating contracts and managing high-end client events. Zhandra's career also encompasses positions in global account management at HelmsBriscoe, corporate sales at AccorHotels, event planning at Starwood Hotels & Resorts, and frontline operations at Marriott International. Zhandra holds a Certified Digital Marketing Professional qualification from Digital Marketing Institute and a Bachelor of Business Administration in Hospitality from Les Roches.
IRIS Software Systems Ltd
iRiS is a global enterprise applications platform provider creating innovative mobile and web solutions for the hospitality industry.iRiS’s multi-tenanted, cloud-hosted Guest Experience Platform (GXP®) increases revenue, reduces costs and successfully improves the end-to-end guest experience. More than 3,000 hotels and restaurants worldwidechoose to work with iRiS for their ability to deliver tomorrow’s guest experience, today.iRiS also offers highly-customisable applications intelligently designed to provide guest experiences in-room, in the hotel lobby, at bars and restaurants, by the poolside and more. The iRiS product suite brings guest services to life and greatly improves communication with multi-lingual translations and instant two-way messaging. Supporting all major devices, operating systems and browsers, the GXP®'s open APIs allow hospitality businesses to reach guests at every touch-point before, during and after their stay, returning powerful analytics for on-going marketing success.