Jonathan Kaplan

Jonathan Kaplan is a seasoned IT professional with extensive experience in system operations management, having worked at IRIS USA, Inc. since June 2019, where responsibilities include managing an Operations team and overseeing IT infrastructure across multiple locations. Prior roles include Senior IT Support Specialist at CCMC, where support was provided to 700 users across various states, and Senior System Administrator at IRIS USA, focusing on system security and operations. Kaplan also has a strong background in application and desktop support from positions at JK Technology Support & Training, P.F. Chang's China Bistro, and MFS Investment Management. With early career experience in educational program direction and event management, Kaplan holds a BA in English from the University of Connecticut and an M.Ed. in College Student Counseling and Personnel Services from Springfield College.