Andrew Duke

Customer Experience Executive at Iron Bow

Andrew Duke has a diverse work experience spanning various roles and industries. Andrew currently works as a Customer Experience Executive at Iron Bow Technologies since 2023. Previously, they served as a CSM Manager - Americas and a Customer Success Manager at AVEVA from 2021 to 2023. Prior to that, they worked as a Customer Success Manager and an Inside Account Manager at OSIsoft from 2016 to 2021.

Before entering the technology industry, Andrew held positions at Hanover Research as a Relationship Director in 2016 and at The Midtown Group as an Account Manager from 2014 to 2016. In their role at The Midtown Group, they managed multiple government contracts and successfully grew key accounts.

Earlier in their career, Andrew gained experience in sales and management roles. Andrew worked as a Government Account Representative at Carahsoft Technology Corp. from 2012 to 2014, where they communicated with account executives and generated new business. Andrew also served as a Utility Sales Support Intern at Ecova in 2012, where they assisted account managers and conducted research on energy efficiency programs.

Additionally, Andrew has experience in facility and project management. Andrew worked as a Building Manager at UNC Wilmington from 2011 to 2012, overseeing facilities and providing technical support for events. Andrew also interned as a Project Manager at Cape Fear Real Estate Solutions in 2011, where they conducted market analysis and communicated with clients.

Overall, Andrew Duke has a strong background in customer success, sales, and management, with experience in the technology, research, and real estate industries.

Andrew Duke attended the University of North Carolina Wilmington from 2008 to 2012, where they earned a Bachelor of Science degree in Marketing. Since the information provided does not indicate any further educational experiences, it can be assumed that Andrew Duke did not pursue any additional degrees or fields of study after completing their bachelor's degree.

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Timeline

  • Customer Experience Executive

    March, 2023 - present