Iain Patrick is a seasoned leader with extensive experience in customer services and operations management. They have held significant roles at various organizations, including Senior Director of Customer Services at Iron Mountain and previously at Aviva plc as a Customer Transformation Manager, where Iain delivered impactful customer-centric initiatives. Iain's career spans multiple industries, showcasing a consistent ability to enhance customer experience and drive organizational efficiency. They hold a BA Hons in Business Studies from Northumbria University and have participated in various leadership and training programs throughout their career.
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