Jose Julian Florez Pineda

Jose Julian Florez Pineda is an accomplished manager with extensive experience in collections and customer service across various industries in Latin America. Currently serving as the Manager of Collections for Iron Mountain since March 2021, Jose is responsible for developing strategies to enhance collection management and portfolio recovery. Previous roles include Customer Care Manager for Global Business Services LATAM, Coach and Co-founder at M.A.S Consulting, and Commercial Director at Sodexo Benefits and Rewards Services, where significant revenue growth and process improvements were achieved. Jose holds multiple advanced degrees, including MBAs in General Business Management and a specialization in Service Management, with ongoing studies in Digital Transformation.