Matt Carter is an experienced professional in the field of customer insights and innovation. They have held roles such as Innovation & Insights Manager, CX Consultant, and Principal, Strategic Innovation at various companies including IRT Group, Forrester, and Suncorp Group. With a background in psychology and human resource management, Matt has a strong foundation in understanding customer behavior and implementing strategic initiatives to drive business growth. Their expertise includes CX strategy development, data analysis, and fostering customer-centric focus within organizations.
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