Nick Crain

Nick Crain currently serves as a Customer Service Manager at Irwin, where responsibilities include leading a team that handles parts and service inquiries, warranty claims, order management, technical support, and customer complaints. Prior to this role, Nick held multiple positions at West Coast Industries, including Customer Success Manager and Project Manager, where management of customer service operations and custom project development were key functions. Past experience also includes roles as a West Coast Regional Account Executive at Crystal Clear Imaging, a Project Manager at bluemedia, and various positions at The Daily Evergreen and NBC Bay Area. Nick holds a Bachelor of Arts in Communications from Washington State University.