youssouf konate

Youssouf Konate is a seasoned technical support specialist currently employed at ISAAC Instruments, where responsibilities include providing remote technical support and ensuring exceptional client experiences. Previous roles encompass bilingual technical support at ADT Security Services Canada, where Youssouf handled troubleshooting and service job management, and incident management operations at Diebold Nixdorf, focusing on incident creation and technician coordination. Earlier experience includes a contractor role at Manulife in imaging technology and a warehouse supervisor position at Audio Jam Inc., emphasizing inventory control and team management. Educational credentials include a Bachelor's degree in Information System Management from Wilmington University and an Associate's degree in Informatique de Gestion from Institut Universitaire de Gestion I.U.G.