AV

Aryã Vassura

Operations And Engagement Leader at isaac

Aryã Vassura has a diverse work experience in various roles and industries. Currently, Aryã is working at isaac as an Operations and Engagement Leader, CS Ops Excellence Leader, CX Team Leader, and CX Analyst Sr. Prior to isaac, Aryã worked as an E-Commerce Analyst at Eaglemoss Publishing Group. Before that, Aryã was an Operations Analyst at B2W Digital and a Customer Sucess Analyst at Intelipost. Aryã also gained experience as a Customer Experience Representative at Mercado Livre and as a Suporte Técnico Web at Farmadelia Drogaria LTDA. Overall, Aryã's work experience spans across operations analysis, e-commerce, customer experience, and technical support.

Aryã Vassura began their education journey in 2017 at Universidade de Mogi das Cruzes, where they pursued a Bachelor's degree in Business Administration, specializing in Business Administration. They completed their degree in 2020.

In addition to their academic qualifications, Aryã Vassura has obtained several certifications. In 2017, they obtained a certification in "Formation and Training of Domestic Dog Handlers" from Cão Ativo Club. In 2018, Aryã Vassura completed a certification on "Money Laundering Prevention" provided by Mercado Livre and also engaged in Scientific Initiation at Universidade de Mogi das Cruzes.

Aryã Vassura continued their professional development in 2019 by participating in various programs including "With People, It's Different - Eugenio Mussak" organized by CIEE - Centro de Integração Empresa-Escola, "Innovate to Earn More" offered by Sebrae-SP, and "TEDxSãoPaulo Salon" organized by TEDxSãPaulo. They also attended corporate education focused on service-oriented family businesses and the challenges beyond technology for the success of administrators 4.0, organized by the Regional Council of Administration of São Paulo - CRA-SP.

In 2022, Aryã Vassura completed several certifications, including "Basic Process Management" from Pipefy, "Introduction to Product Management" from Awari, "Introduction to Customer Success" from CS Academy, "Emotional Intelligence 2.0" from Escola Conquer, and "From Basic to Advanced - Microsoft Excel Course" from Udemy. They also pursued a certification in "Productivity and Time Management" from Escola Conquer.

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