Brenda Alcântara de Araújo

Brenda Alcântara de Araújo is an experienced professional currently serving as an Analista de Apoio Jr II at isaac since August 2021, focusing on customer experience metrics and loyalty enhancement initiatives. Prior to this role, Brenda worked at Estácio in various capacities, including Analista de Apoio Jr and Assistente administrativo, where responsibilities included student support, training development, and administrative processes related to enrollment and courses. Brenda also completed a supervised internship in Clinical Psychology and gained retail experience as an Assistente de vendas at Lojas Riachuelo, specializing in post-sale customer assistance and sales reporting. Brenda holds a Bachelor’s degree in Psychology from Estácio, obtained between 2013 and 2019.