Tatiane Carvalho

Tatiane Carvalho has a diverse work experience history. Tatiane is currently working as a Customer Success Analyst at isaac since October 2022. Prior to this, they worked at Bis2Bis E-commerce as a Customer Success Pleno from August 2022 to September 2022.

Before that, Tatiane was employed at 99, where they held two positions. Tatiane started as a Customer Relationship and Experience Analyst in December 2019 and worked until May 2021. Tatiane then progressed to the role of Senior Customer Relationship and Experience Analyst, from May 2021 to June 2022.

Tatiane also has experience in the car rental industry, having worked as an Agente de locação at Movida Aluguel de Carros from June 2018 to December 2019. Additionally, they worked as a Promotor de vendas at Cuattro Trade Marketing from January 2017 to June 2018.

Prior to their roles in customer success and marketing, Tatiane gained administrative experience as an Assistente administrativo N2 at Carrefour from August 2015 to November 2016. Tatiane also worked in customer service as an Atendimento Comercial at Colegio Papa Mike from February 2012 to January 2014.

Tatiane Carvalho pursued their education at Universidade Paulista from 2014 to 2016, where they obtained a degree in Gestão de Recursos Humanos. In addition to their formal education, they have obtained several certifications, including Customer Experience from Rock University in July 2022, Gestão de Pessoas from Sebrae in July 2022, Introdução à Análise de Dados - Microsoft Power BI from Fundação Bradesco in July 2022, Introdução à Liderança Lean from Fundação Bradesco in February 2022, Customer Success: como conquistar e manter clientes from Sebrae in May 2020, and Curso Preparatório para Correspondentes - CDC from INFI-FEBRABAN in July 2016.