Thays França

Thays França is an accomplished professional in business operations and client relations, currently serving as the Coordenadora de novos negócios at isaac since March 2024. Prior experience includes significant roles at Pipo Saúde from July 2020 to February 2024, where Thays led the B2B customer service team and was instrumental in operational quality and onboarding processes. Thays has a diverse background that includes coordinating operations and quality assurance at Pipo Saúde and serving in various roles at DogHero, demonstrating expertise in project management, process optimization, and team leadership. Thays holds a Bachelor's degree in Public Relations from Universidade Anhembi Morumbi and is pursuing an MBA in Strategic Business Management at USP.