Paul G.

Paul G. has extensive experience in service delivery and client management across various roles in the financial services sector. Currently serving as Service Delivery Manager at Isabel Group since 2012, Paul G. focuses on service quality, customer satisfaction, and productivity while maintaining strong relationships with stakeholders and managing project compliance with service standards. Previously, Paul G. held several leadership positions at The Bank of New York Mellon from 1999 to 2011, including Network Manager and Team Leader Client Services, where responsibilities included managing client service teams and overseeing operational strategies in complex market environments. Earlier in the career, Paul G. worked at Diners Club Benelux in various customer service roles. Paul G. holds degrees in Computer Programming from Stichting Informatica Opleiding Midden-Holland and Accountancy from North East Surrey College of Technology, alongside secondary education from institutions in Ghana and Scotland.