Aurore Terral

Aurore TERRAL currently works at isatech as a Functional Consultant for Microsoft CRM (D365), where Aurore supports clients throughout all phases of CRM projects. Aurore is experienced in conducting detailed client need analysis, hosting functional workshops, writing technical and functional specifications, configuring and setting up solutions, deploying solutions, providing support and training, and ensuring customer satisfaction. In addition, Aurore has experience in implementing digital solutions such as chat on websites and social media campaign management. Aurore has a diverse background in commercial engineering, marketing, communication, and CRM, with a strong educational foundation in marketing and international commerce.