ISC-CX
Carlos Galvez Camacho is an experienced professional in emergency services and customer service quality auditing. Since May 2016, Carlos has worked at Quirónprevención as a Bombero, specializing in risk prevention and fire extinguishing. Concurrently, Carlos has held various roles as a Customer Service Quality Auditor for multiple companies, including Helion Market Research, BARE International, Market Force Information, 4Service Company, Multi-Value, International Service Check, and Mystery Consulting. Prior to these roles, Carlos served as a Bombero conductor at SPRIL (Grupo PFA) and as a Bombero at SEGANOSA. Carlos's educational background includes certifications in emergency response, risk prevention, and technical expertise in information security, with ongoing studies at the Universidad de Cádiz in Computer Engineering, Security of Information and Systems.
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ISC-CX
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.