ISC-CX
Doria Matera currently holds the position of Influencer Marketing Junior at Brainpull, where responsibilities include continuous analysis of influencer targets, scouting potential influencers, managing relationships with influencers and agency clients, and organizing influencer marketing campaigns. Doria also works as a Mystery Shopper at ISC-CX to evaluate customer experience and service quality. Previous roles include Junior Account at Beepop Digital, focusing on client mapping and business development, and Digital Marketing Assistant at Onedigit, managing social media accounts and creating promotional materials. Doria is pursuing a Master's degree in Economics and Management with a focus on Digital Marketing & Retail Management at Università LUM, following a Master’s in Innovation, Retail & e-Marketing from LUM School of Management and an undergraduate degree in Marketing and Business Communication from Università degli Studi di Bari.
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ISC-CX
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.