Market Force Information
Joe Agosti is a professional with diverse experience in customer service and data research. Currently employed as a Mystery Shopper at Market Force Information since August 2018, Joe collects and reports information on businesses to help them identify areas for improvement. Previously, from October 2022 to March 2025, Joe worked as a Relay Operator at Hamilton Relay, facilitating communication between deaf and hard of hearing individuals and the hearing population. Additionally, Joe served as a Research Associate at RetailData, LLC from May 2021 to February 2025, where responsibilities included scanning and inputting product prices in stores. Joe holds a Bachelor of Science in Computer and Information Sciences from Frostburg State University and two Associate degrees from Allegany College of Maryland, one in Computer Science and another in Applied Technical Studies.
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Market Force Information
Market Force Information's multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPIs. They deliver solutions for restaurants, big box, and specialty retail, grocery, petro-convenience, hospitality, travel, telecom, technology, energy, education, health and wellness, movie studios and theatres, fitness, financial services, gaming, CPG, alcohol, and tobacco, pharma, government agencies and more.