ISC-CX
Felicia Annelinde is a seasoned professional with extensive experience in project management and marketing communications. Currently serving as a Senior Project Manager at International Service Check since October 2011, Felicia previously held the position of Junior Project Manager within the same company. Prior to this, Felicia worked at Accenture as an Assistant Manager in Marketing Communications from November 2000 to October 2011, and earlier, at Cosmopolitan Magazine as an Account/Promotion Executive from January 1999 to October 2000. Felicia holds a Bachelor’s degree in Economics from Universitas Pancasila, completed studies at Martran College, and attended EF Language School in Hastings.
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ISC-CX
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.