Joan Manguiat

Joan Manguiat has an extensive background in customer success and research management, currently serving as a Senior Customer Success Manager at Isentia since January 2007. In this role, Joan collaborates with sales teams to leverage expertise in social media products, promotes social media intelligence, and analyzes internet trends. Joan's previous positions at Isentia include Senior Research Manager, Research Manager, and Product Specialist, where responsibilities included building product frameworks tailored to client needs. Prior experience includes roles as Senior Print Production Manager and Print Production Manager, with a focus on supervising production quality and employee coaching at Mediabanc Monitoring Systems from April 2002 to December 2006. Joan holds a Bachelor of Science in Information Technology from the Polytechnic University of the Philippines, acquired from 1997 to 2001.