Isentia
Katrina Nash has extensive experience in client support and team management, currently serving as Sales Support Manager at Isentia since August 2002. In this role, Katrina leads a team of six employees, overseeing recruitment, training, and performance management while collaborating with senior leadership to develop and execute local strategic plans. Previous positions at Isentia include Client Support Coordinator and National Client Billing Specialist, where Katrina demonstrated strong client relationship management and billing accuracy. Earlier experience includes a managerial position at Hungry Jack's® Australia Pty Ltd, starting as a trainee manager after several years in crew roles. Education includes studies at Canberra Institute of Technology and Lake Ginninderra College.
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Isentia
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Isentia Group Limited is a media intelligence company. The Company is engaged in the provision of media intelligence services to public and private sector clients through media database, media release distribution, media monitoring, social media monitoring, media analysis and content marketing. The Company's segments include Australia and New Zealand (ANZ) and Asia/Rest of the World (Asia/RoW). The Company has developed and hosted a range of Software as a Service (SaaS) platforms, such as its Mediaportal that provide customers access to time critical information, as well as tools to analyze and report on media intelligence. The Company provides social media insights and monitoring, quantitative and qualitative analysis, and analysis required by customers. The Company develops content marketing strategies and digital content. The Company uses Communique, a workflow management platform to handle the production process.