Iain Fisher

Iain Fisher has a diverse work experience spanning various industries. Iain is currently the Director - Future of Work, Customer Experience & ESG Lead at ISG (Information Services Group), where they focus on designing and deploying transformation programs using digital and tech innovation. Iain is also the leader of the Future of Work Solution Team, concentrating on designing customer experience-led strategies and solutions with a focus on ESG.

Prior to their current role, Iain worked as the Child Protection Officer at Cairneyhill Athletic Football Club and as a University Qualified Facilitator at Campus Serge Kampf Les Fontaines. Iain also has extensive experience at Capgemini Consulting, where they served as a Managing Consultant and a Senior Consultant specializing in performance improvement and business change projects.

Iain has held positions at Intellect as a Council Member of the Healthcare Council and as Vice Chair. Iain was responsible for shaping and driving Intellect's healthcare policy and work program, including arranging regional sessions outside of London. Additionally, they have worked as a Senior Business Consultant at Logica, a senior consultant at Hedra, and a business transformation consultant at Fujitsu Services.

Earlier in their career, Iain worked as an Actuarial Finance professional at Aon and as a Customer Service Manager at Tesco Plc, where they managed customer problem resolution and monitored customer loyalty systems.

Overall, Iain Fisher has a well-rounded background in consulting, leadership, transformation, and customer experience, with a strong focus on digital innovation and ESG.

Iain Fisher has a diverse education history. Iain earned a BSc in Mathematics and Physics from the University of Dundee, specializing in fields such as Atomic/Nuclear Physics, Astrophysics, Quantum Mechanics, Stats, Thermodynamics, Optimisation, and Maths. Prior to that, they obtained an MBChB degree in Medicine from the same university. Iain completed their A-Level qualification at Fettes College, with a focus on Mathematics, Physics, and Chemistry. Iain'searlier education was at Millburn Academy, where they attained Highers. In addition to their academic qualifications, Iain has obtained several certifications, including "Generative AI for Business Leaders" from LinkedIn, "Digital Expert - Level 3 DX3" from ISG (Information Services Group), "Digital Expert - Level 2 DX2" from ISG, "Digital Expert - Level 1 DX" from ISG, and "DigiExpert" from Digicertif.