ISM
Raj Gopalan is an experienced business analyst currently serving at ISM Canada since August 2021, focusing on crisis management, major incidents, and problem and change management. Prior to this position, Raj held roles including Major Incident Manager at Netcracker Technology and Incident Manager at Mindtree. Raj's career began at IBM as a Service Availability Manager, overseeing incident, problem, and change management on a global scale. Earlier, Raj was an Operations Team Lead at AK Educational Consultancy Services Ltd, where responsibilities included managing marketing and sales teams. Additionally, Raj served as a Financial Advisor at IQOR Recovery Services Limited, providing financial assessments and advice. Raj holds a Master's degree in Business Information Management from the University of Central Lancashire, obtained in 2010.
This person is not in any teams
ISM
Providing technology-based solutions to address complex business problems, backed by the global reach of Kyndryl. Headquartered in Regina, Saskatchewan, we have local teams in cities across the country. Our combination of local presence and global connections means we are uniquely positioned to focus on providing fully managed services in addition to consulting, staff augmentation, and project-based services to our customers across Canada. Collaborations with leading global technology firms – combined with local, skilled resources – means ISM brokers, integrates, and manages state-of-the-art business solutions for our customers. We are a wholly owned subsidiary of Kyndryl with over 50 years of experience in providing IT solutions, focusing on delivering local solutions with local resources to our clients across Canada. ISM has deep roots in the Canadian IT sector and our history speaks to a long-standing culture of innovation and providing high-value services to our clients. We prioritize learning about our clients to collaborate on the best approach for their unique needs based on their competitive advantage, business model, and desired business outcomes. We bring forward the breadth and depth of experience by leveraging the best skills from our teams and partner organizations to help clients achieve their strategic business objectives.