Emily Ricco

Emily Ricco serves as the Director of Field Readiness - Content Governance & Creative Services at Salesforce, where responsibilities include leading team strategy and operations, designing processes for the employee lifecycle, and fostering talent growth aligned with business objectives. Prior to this role, Emily held various positions at HubSpot, including L&D Manager, Instructional Design, where a focus was placed on managing instructional design teams and developing learning experiences for onboarding and skill development. Education includes an Executive MBA in Strategic Leadership from Quantic School of Business and Technology, a graduate certificate in Instructional Technology Design from UMass Boston, and a B.A. in Creative Writing and Film from Brandeis University.