Henrietta Silvanius

Henrietta Silvanius is an experienced professional currently serving as a Service Designer at IST Group since September 2025 and as a Co-Owner at Nuelab, a climate tech startup, since May 2023. With a strong background in operations and project management, Henrietta held the position of Operations Development Manager at Telenor from January 2022 to September 2025, focusing on departmental transformation. Prior roles include Product Owner for self-service solutions at Försäkringskassan, Operations Development Manager at Affärsverken Karlskrona AB, and various positions at Telenor, including Customer Journey Manager and Process Manager for Sales Support. Henrietta's career began at Verizon Business as an Order Processing Executive. Educational qualifications include a Bachelor's degree in Business Management and Marketing from the School of Business, Economics and Law at the University of Gothenburg and ongoing studies in UX Design at Hyper Island.