Amr Mostafa

Amr Mostafa is an experienced professional in the field of technology and innovation, currently serving as the Experience Innovation Center Manager at Majorel X since January 2023, overseeing a team focused on three major products, including a Conversation AI Solution for automating customer service responses. At IST Networks, where Amr has been since February 2013, roles have included Research and Development Manager, Solutions Architect, and Application Development Team Lead, with significant accomplishments in developing and implementing Conversation AI solutions using Azure Cognitive Services and Luis, as well as managing enterprise project deliveries and engaging in technical support for sales initiatives. Prior experience includes a Senior Application Developer role at The Saudi Investment Bank, where responsibilities involved gathering business requirements and implementing solutions for IVR and Call Center systems. Amr holds a Bachelor's degree in Communications and Electronics from Alexandria University, awarded in 2010.