Neil Fitzgerald Vargas Bustos is an experienced IT professional currently serving as a Service Manager at IT Business & Support SAC since December 2018 and as a Professor in IT Service and Infrastructure courses at CERTUS since January 2021. With a comprehensive background in managing IT services, including overseeing help desk operations and a significant IT asset portfolio, Neil has held several managerial positions across various organizations such as Sonda del Peru, Quintec Peru, and Atento Peru. Educational qualifications include a Bachelor's degree in Business Administration and ongoing master's studies in Systems Management at Universidad Privada del Norte, alongside numerous certifications in project management, ITIL, and cybersecurity, highlighting a commitment to continuous professional development.
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