Santiago Ben

Santiago Ben is an experienced IT Operations Engineer at IT Convergence since May 2020, specializing in installing and configuring hardware operating systems, user account management, system monitoring, and troubleshooting. Santiago provides comprehensive support through various methods to assist users and resolve technical issues while managing multiple cases simultaneously. Prior experience includes serving as an IT Analyst, where responsibilities encompassed on-site and remote IT support, user onboarding, hardware upgrades, and administration of various systems including Office365 and Active Directory. Earlier in the career, Santiago worked as an Operador telefónico at CAT Technologies Argentina from March 2017 to May 2018, contributing to a campaign for Cablevisión Fibertel.