Dana Mercandino possesses a diverse background in customer service and sales, currently serving as a Customer Care Advocate at IT Cosmetics since September 2021. Prior to this role, Dana worked as a Fertility Coordinator at BioMatrix Specialty Pharmacy from November 2007 to February 2023, gaining valuable experience in healthcare support. Additionally, Dana held the position of Sales Associate at kate spade new york from November 2012 to June 2017, enhancing skills in retail and customer interaction. Dana earned a Bachelor's degree in Fashion Merchandising from Berkeley College, which was completed in May 2012.
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