Suraj Tandukar

Suraj Tandukar is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Technical Assistance Specialist at IT Group NW, LLC since August 2022, Suraj manages incident and service request tickets for various Microsoft business technologies and networking equipment. Prior to this role, Suraj spent nearly nine years at Pacific Office Automation, progressing from a Tier 1 IT Technician to a Tier 2 IT Technician, where responsibilities included diagnosing computer errors, configuring software, and managing network connectivity issues. Earlier experience includes a role at Best Buy, where Suraj contributed to customer service and advanced repair efforts, fostering positive customer experiences through effective communication and support. Suraj holds a Bachelor’s degree in Information Technology from the Oregon Institute of Technology, completed in June 2013.