Massimo Santacroce

Massimo Santacroce is an experienced IT Application Operations Manager at Italiaonline since June 2021, where responsibilities include planning, delivery, continuous improvement, and measurement of KPIs and SLAs for IT Application Operations. Prior to this role, Massimo served as IT Operations Team Leader at Vodafone Automotive from May 2015 to May 2021, overseeing technical support across corporate platforms for global markets. Massimo's career began at Accenture, where various roles included Service Manager for an international telecom company, Project Manager for a major Italian utility player, and consultant positions, with a focus on CRM implementations. Massimo holds a degree in Aerospace Engineering from Politecnico di Torino, completed in 2000.