Susana Cifuentes Zúñiga

Susana Cifuentes Zúñiga is an experienced professional in talent management and organizational development. Currently serving as Coordinadora de Gestión de Talento at Itaú Chile since October 2021, Susana leads performance evaluation processes and manages various talent programs to enhance employee experiences and strengthen the employer brand. Prior to this role, Susana held positions such as Especialista de Desarrollo Organizacional at Salfa, where leadership in cultural and climate initiatives was essential, and Psicólogo Pleno - Gestión del Talento at Farmacias Cruz Verde, focusing on talent evaluation processes. Additional experience includes consulting roles at e.talent and a labor psychologist role at CODELCO. Susana holds a psychology degree from Pontificia Universidad Católica de Chile and a diploma in Coaching and Organizational Change from Universidad de Chile.