Ramkumar Murugan is a seasoned IT professional with extensive experience in Site Reliability Engineering and DevOps. Currently serving as a Lead Consultant at ITC Infotech since June 2021, Ramkumar focuses on Toil Management, Chaos Engineering, and Change Management while providing platform-level support for Messaging and Caching applications, including Kafka and GemFire. Previously, at Apptivo Inc from April 2020 to June 2021, Ramkumar worked as a Software Engineer in DevOps, engaged in AWS platform projects and automation using Jenkins and Bash shell scripting. Earlier experience as a Linux System Engineer at Pinnacle Specialists from December 2016 to April 2020 involved customer support for cloud hosting and server monitoring with Nagios. Ramkumar holds a Bachelor's degree in Information Technology from Latha Mathavan Engineering College and has obtained RHCSA and RHCE certifications in Linux System Administration from Susee Information Center.
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