Sunil Manuel A

Sunil Manuel A is a Senior Service Delivery Manager with extensive experience in managing operations and leading teams across various sectors. From 2019 to 2023 at ITC Infotech, Sunil oversaw global service desk and Level 2 operations, successfully transitioning services during the pandemic and implementing innovative automation solutions. Previously, Sunil held roles at Convergys and HCL Technologies, where they delivered high-quality support and led teams in identity management and infrastructure services. Sunil holds a Bachelor's degree in Electrical and Electronics Engineering from M.V. Jayaraman College of Engineering, completed in 2005.