itdesign GmbH
Maika Bochnia is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as a Customer Success Manager at itdesign GmbH since December 2022, Maika previously held the same role at Gastfreund GmbH from November 2016 to September 2022, where responsibilities included sales management, client acquisition, and CRM system maintenance. Prior experience includes a position as Junior Project Manager at Proske GmbH, managing events and coordinating external service providers, and self-employed roles in promotion and event support since 2009. Maika began the professional journey with internships at medi bayreuth basketball and Kulmbacher Brauerei AG, focusing on ticketing and administrative support. Education includes a Master's and Bachelor's degree in Business Administration from the University of Bayreuth.
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itdesign GmbH
Founded in Tübingen, Germany in 1999, itdesign is an innovative and internationally operating software company. Over 230 employees work at our Tübingen headquarters and additional locations in Germany, Canada, the US and India. Our portfolio of solutions includes three software products, and each one comes with consulting, custom development solutions, support, hosting, and more. We offer the CRM software CAS genesisWorld from the manufacturer CAS for customer relationship management in medium-sized businesses. Moreover, we are experts when it comes to fully comprehensive project and portfolio management (PPM) with Clarity software. The manufacturer Broadcom considers itdesign its number one partner in Europe. Meisterplan is our own cloud software for lean project portfolio management with capacity planning, which is used by companies and organizations worldwide. Whether we are programming ourselves or customizing standard software, we work together with our customers to make projects a success. With our software, people have more fun at work. Our software and services ensure 650+ customers from multiple industries across the globe are successful in improving their business processes.