Sophia Malak is a Customer Success Operations Manager at itdesign GmbH, having progressed through various roles including Customer Success Manager and Customer Success Associate within the Meisterplan product line since December 2018. Prior to this, Sophia gained experience in event management at Europa-Park in late 2016. Academic qualifications include a Bachelor of Science in Economics and Business Administration from the University of Tübingen, complemented by a semester abroad at the Universitat de Barcelona in 2017.
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