Itel
Joanna A. Banks is the CEO of PanJam Investment Limited, an investment holding company committed to growing the Jamaican economy and listed on the Jamaica Stock Exchange. During her time at PanJam, she has held several roles focused on strategy and evaluation of potential investments. Joanna is a Chartered Financial Analyst and holds a Bachelor of Science in Systems Engineering from the University of Pennsylvania and an MBA from the University of Chicago Booth School of Business.
Joanna is a Director of Sagicor Life Jamaica Ltd., Sagicor Investments Jamaica Ltd., Jamaica Property Company Ltd., Agostini’s Limited, Outsourcing Management Limited and Term Finance (Jamaica) Limited. She also serves as a Trustee of the C. B. Facey Foundation, the charitable arm of PanJam.
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Itel
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Itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy.