Rochelle Rodgers

Customer Experience Director at Itel

Rochelle Rodgers has a diverse work experience in various customer experience roles. Rochelle started their career in 2015 as an Event Project Manager at Fleming. In 2016, they joined AMResorts as an Exit Closer. In 2017, Rochelle joined itelCX and held multiple positions including Quality Assurance Analyst, Customer Experience Supervisor, Customer Experience Manager, and Senior Customer Experience Manager. Rochelle'smost recent role at itelCX is as the Customer Experience Director, starting in September 2021.

Rochelle Rodgers has a Bachelor of Science degree in International Management from The University of the West Indies, which they obtained from 2020 to 2023. Prior to that, they earned a Certificate in Supervisory Management from The University of the West Indies from 2017 to 2018. Rochelle also holds a Bachelor of Applied Science degree from The University of the West Indies, Mona, which they completed from 2013 to 2014. Rochelle's education began at Montego Bay Community College, where they received an Associate of Science degree in Natural Sciences from 2011 to 2013.

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Previous companies

Fleming. logo

Timeline

  • Customer Experience Director

    September, 2021 - present

  • Senior Customer Experience Manager

    December, 2020

  • Customer Experience Manager

    February, 2020

  • Customer Experience Supervisor

    October, 2018

  • Quality Assurance Analyst

    August, 2017

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