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Dickson Alejandro Ospina Muñoz

Support Analyst at Itera Process Consulting

Dickson Alejandro Ospina Muñoz has a rich work experience spanning several years in the financial and IT sectors. Dickson Alejandro started their career in 2005 as an Oficial II - Business Intelligence at Banco de Bogotá, where they actively participated in projects such as SAP implementation, LEAN Banking, and Business Intelligence. During their time there, they demonstrated strong teamwork, leadership, and problem-solving skills.

In 2021, Ospina Muñoz worked as an Administrativo at Aedyco, where they were responsible for maintaining database systems, ensuring their performance, availability, and data recovery. Dickson Alejandro provided support to users and clients through various channels, such as email, video calls, and phone calls.

Currently, Ospina Muñoz is employed at Itera Process Consulting e IT Institute as a Support Analyst specializing in Virtual Channels and Cloud. In this role, they are an expert analyst for various channels, including Personal Banking, Corporate Portals, Mobile Banking, and Immediate Transfers.

Overall, Ospina Muñoz has demonstrated expertise in IT support, database management, project management, and financial analysis throughout their career. Dickson Alejandro is a highly adaptable, communicative, and motivated professional with a strong work ethic.

Dickson Alejandro Ospina Muñoz has a diverse education history. Dickson Alejandro started their academic journey in 2011 at the Servicio Nacional de Aprendizaje (SENA), where they obtained a technical degree in Risk Credit. The program focused on the field of finance, providing a general understanding of financial concepts.

In 2015, Dickson enrolled at the Politénico Grancolombiano, where they pursued a degree in Business Administration. Dickson Alejandro completed their studies in 2019, graduating as an Administrator of Businesses.

In 2021, they furthered their education by attending Colsubsidio. Dickson Alejandro completed the Excel Avanzado program, which focused on advanced data processing. Additionally, they pursued the Analisis de Datos y Big Data program, where they gained knowledge in data modeling, data storage, and database administration.

From the provided information, it can be inferred that Dickson Alejandro Ospina Muñoz has a strong interest in the field of data processing and management, complementing their background in business administration and finance.

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