Haitham El Nashar is an experienced technical support professional with a diverse background in customer advocacy and technical implementation consulting. Currently at Iterable since August 2022, Haitham continues to enhance technical support capabilities. Previously at Mapp Digital, Haitham managed a global team of customer advocacy managers, overseeing escalations and providing mentorship. At London Metropolitan University, while pursuing an MSc in Computing & Information Systems, Haitham led teams to develop innovative solutions including voice recognition systems for the financial sector. Extensive experience includes key roles at Emarsys and Josoor Internet Marketing, and foundational positions in customer support and web development, showcasing a commitment to technical excellence and customer service.
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