Kara Dawson Silverman is currently the Director of Customer Success at Iterable, where they leverage their expertise in client services and partner development. Previously, Kara served as Director of Customer Success at Sprinklr, achieving a remarkable 97% annual retention rate, and has held roles in client success and marketing at NewBrand and Capterra. With a strong background in client relations and contract structuring, Kara has consistently driven business value and retention throughout their career.
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