Stephanie Smith

Strategic Customer Success Director at Iterable

Stephanie Smith is a seasoned professional with extensive experience in customer success and marketing across various industries. Currently a Senior Enterprise Customer Success Manager at Iterable since February 2022, Stephanie establishes strategic partnerships with enterprise clients to drive account expansion. Prior roles include Director of Product and Director of Client Success at Ascent360, where Stephanie led product development and client strategies. At Vail Resorts, significant contributions as Sr. Manager of Destination Marketing and multiple marketing positions resulted in increased guest acquisition and retention. Earlier experiences encompass roles in marketing management and communications in tourism and travel sectors, with a strong focus on campaign execution, CRM strategy, and international marketing. Stephanie holds a B.S. in Business with a concentration in Integrated Marketing Communications from Ithaca College and a Master of Arts in Hospitality, Tourism, Sport & Event Management from The George Washington University.

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