Marcia C. Alves-Rodrigues serves as the Member Insights Manager at iTHINK Financial since May 2000, bringing over two decades of experience in financial services. Prior to this role, Marcia held the position of Service Quality Administrator at IBM Southeast EFCU and IBM SEFCU in 2000, demonstrating expertise in service quality management. Marcia earned a Bachelor's degree in Management and Marketing from Florida Atlantic University between 2006 and 2010.
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