Tracy Allen is an experienced professional in client relationship management and customer success, currently serving as Director of Customer Success at Ithos Global since September 2024. Tracy's career includes significant roles at Kaufman Hall, Lone Wolf Technologies, Syntellis Performance Solutions, and PowerSchool Group LLC, demonstrating a strong track record in maintaining high renewal rates and managing customer portfolios. Tracy has effectively led teams, developed training materials, and ensured cross-functional collaboration to enhance customer experiences. Previous positions at Beauty Brands, TalentEd by PeopleAdmin, SearchSoft Solutions, Bourgeoisie, and Darlington Farms showcase a diverse background in customer service, marketing, and team leadership, complemented by a solid educational foundation in marketing from Indiana University.
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