Hans Dekeyser

Hans Dekeyser is the GM of North America at Itineris. Hans has over 20 years of experience in the industry, having served as the Vice President of Digital Transformation at Barco for nearly 10 years, and as an Account Manager Packaging Prepress at EskoArtwork for over 4 years.

At Barco, Hans was responsible for achieving digital age customer centricity and business resilience. Hans did this by building a Center of Excellence on customer journey mapping, executing mapping with business units, updating digital customer journey measuring, defining improvement points, and incorporating them into roadmaps. Hans also defined a roadmap for using data based on customer journey understanding as well as internal data/IT infrastructure and governance. Lastly, they advocated a cultural, mindset & leadership change across the organization towards end-to-end (digital) solution ownership.

At EskoArtwork, Hans managed a portfolio of maintenance contracts in EMEALA and defined Service Packages.

Hans Dekeyser has a MBA in Marketing Management from Vlerick Business School and a Masters in Engineering from Ghent University.

They work with Jim Walters - Director of Consulting, North America, Noël Peeters - VP Operations Itineris North America. Their manager is John Beddingfield, President, Itineris North America.