Diogo Silva is an experienced professional in the field of information technology, with a focus on support and identity management. Currently working at ITnow since October 2019, Diogo specializes in access management and support, including the creation and updating of operational manuals. Prior roles include technical support at Growin and SERVDEBT GROUP, where responsibilities encompassed both software and hardware support, account management, and user assistance. Diogo has also held positions at HP and Portugal Telecom, providing remote support and management of customer infrastructures. Educational background includes a degree in Communication and Multimedia from Universidade de Trás-os-Montes e Alto Douro.
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